In the super unlikely event you’re not head over heels in LOVE with your Livify purchase, don’t panic; we can totally help you out. Regular Price Merchandise can be sent back within 14 days of our shipping date, and we’ll hook you up with an exchange or full refund.
Promotions cannot be combined.
If you're using any promotion code(s) to apply a discount against your purchase, it will be considered a final sale. First-time $8.00 sign-ups will be excluded.
Be aware that all sale items are FINAL SALE.
Any other issues? Contact us and we will do our best to make things right.
We believe in what we sell, and we want you to believe in us. So we’re going to do our best to help you out. No fine print. Just amazing service.
If you return an item that is worn, damaged, stained, or missing its hang tag, your return will not be processed. Instead, member services will notify you via email and offer 2 options:
If we do not receive a response within 5 business days, we will assume you prefer Option 2.
Enter the email you used when ordering and the order # to create a New Return or check or see the status of your return request. Be sure there are no spaces: